Privacy Policy for Pin Kotha

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Phone numbers (e.g., bKash, Nagad, Rocket numbers) added to your account.
• User details provided during registration (e.g., name, email address).

b. Payment Information

"Send Money" SMS messages from bKash, Nagad, and Rocket, including:

• Sender's Number
• Transaction Amount
• Transaction ID (TrxID)
• Message Content

c. App Usage Data

Information about how you use our mobile app, including logs and settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To verify payments securely and efficiently.
• To ensure smooth functionality of the payment tracking system.
• To improve and personalize your experience on the platform.
• To provide customer support and resolve issues.

3. How We Protect Your Information

We implement strict security measures to protect your information:

• Encrypted communication between the app and our servers.
• Limited access to sensitive data, restricted to authorized personnel only.
• Secure storage of payment information to prevent unauthorized access.

4. Data Sharing

We do not sell or share your personal data with third parties, except in the following cases:

• Legal Requirements: When required by law or government authorities.
• Fraud Prevention: To prevent, investigate, or act against illegal activities or violations of our terms.

5. User Responsibility

• Users must ensure they share only the phone numbers linked to their payment systems (bKash, Nagad, Rocket).
• Users are responsible for safeguarding their account credentials and devices.

6. Third-Party Services

Our app may interact with third-party services (e.g., bKash, Nagad, Rocket). We are not responsible for their privacy policies or data practices. We encourage you to review the policies of these services.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your data stored with us.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal and operational requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our platform, and your continued use of the service signifies acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [Insert Support Email]
• Discord: [Insert Discord Link]